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Vienna, Virginia | Retail
The STIHL Repair Technician is responsible for diagnosing, servicing, and repairing STIHL outdoor power equipment, including chainsaws, trimmers, blowers, and other gas- and battery-powered tools. This role ensures equipment is restored to safe, reliable working condition while delivering excellent customer service and technical support.
The ideal candidate has strong mechanical aptitude, attention to detail, and a commitment to quality workmanship. As a brand representative, the technician upholds STIHL standards for safety, performance, and customer satisfaction.
Key Responsibilities
- Diagnose mechanical, electrical, and fuel-system issues on STIHL equipment
- Perform routine maintenance, repairs, and warranty service
- Test equipment to ensure proper operation after repair
- Maintain accurate service records and documentation
- Communicate repair needs, timelines, and costs clearly with customers or service advisors
- Follow STIHL service guidelines and safety procedures
- Maintain a clean, organized, and safe work area
Qualifications & Skills
- Minimum of one year of STIHL repair experience
- Mechanical or small engine repair experience (preferred)
- Knowledge of gas and battery-powered outdoor equipment
- Ability to read service manuals and use diagnostic tools
- Strong problem-solving and time-management skills
- Basic computer skills for service documentation
- STIHL certification or willingness to obtain certification (preferred)
Company Introduction
We are Ace Hardware of Vienna and we are happy to serve our community and become your trusted local hardware store. Whether you’re tackling a home project, need expert advice, or are searching for quality tools and supplies, our friendly team is here to help.
At Ace Hardware of Vienna, you’ll find everything you need for DIY projects, home improvement, lawn and garden care, and more. Plus, you can count on our knowledgeable staff to answer your questions and offer helpful tips.
Life at Ace
Find out how we’ve created a one-of-a-kind, passionate and helpful workplace that puts our people first.
Notice to Applicant about this Employer: You are applying for a job with an independently owned and operated cooperative member of Ace Hardware Corporation, who owns and operates this Ace Hardware retail store location. Ace Hardware Corporation is not the employer for this position. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, does not control interviews and/or hiring decisions, and has no control over or responsibility for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.