REQ-30978
Overland Park, Kansas | Retail
About Ace Retail Group
Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema’s Ace, Outer Banks Ace, Dennis Company, and Breed & Company. ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI. ARG’s origins date back over a century and operates over 250 neighborhood stores located throughout the United States. Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
Job Title: Senior Credit Analyst
Department: Accounts Receivable
Reports To: Manager, Accounts Receivable
Exemption Status: Exempt
About Ace Retail Group
Ace Retail Group (ARG) is a division of Ace Hardware Corporation that owns and operates several well-known Ace brands, including Westlake Ace, Great Lakes Ace, Buikema’s Ace, Outer Banks Ace, Dennis Company, and Breed & Company. As one of the largest hardware retailers in the United States, ARG operates more than 250 neighborhood stores nationwide and maintains two headquarters in Overland Park, Kansas, and Farmington Hills, Michigan.
With roots dating back over a century, ARG’s success is driven by its people. What truly sets us apart in the industry is our commitment to hiring and developing individuals who are passionate about personal and professional growth and who want to be part of a company built on strong, enduring Core Values:
Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork
General Job Summary
Responsible for accounts receivable commercial account credit approval, oversight, and guidance decisions.
Essential Duties and Responsibilities
• Credit application review for potential customers and credit limit review for existing active customers. Must be comfortable reviewing credit reporting to determine credit worthiness and setting appropriate credit limits.
• Manage, monitor and enhance credit application workflow processes
• Develop an understanding of the current credit review analytical tools and propose enhancements when/where needed.
• Maintain professional and courteous communication throughout the credit application process with the Sales team.
• Communicate with customers via phone, email, or mail
• Conducts training and acts as a subject matter expert on all things related to the credit application process
• Ensures new customer setup is processed appropriately and timely
• Deliver quality customer service to both internal and external constituents in a professional, helpful and courteous manner
• Partner with Sales team to enhance credit application processes when/where needed
• Maintain documentation of the credit application processes and procedures ensuring internal controls are in place
• Provide courteous, professional service to internal and external stakeholders
• Perform other duties as assigned
• Participate and/or manage projects when required
Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
o WINNING – In business, money is the score. To win, we must perform, compete, and have fun. At Ace, we win through people- our strength is being helpful.
o EXCELLENCE – Excellence honors God and inspires people. We aspire to be the best, to continuously improve and to inspire others by giving the team our very best.
o LOVE – Love the people, love the work and love the results.
o INTEGRITY – For Ace to win, we need to be able to trust each other. And trust will require us to be honest, reliable, caring, of high character and of unquestioned ethics.
o GRATITUDE – We recognize that we are blessed to be in the business of serving others.
o HUMILITY – We strive for greatness with a humble, modest and respectful attitude.
o TEAMWORK – We will fight the natural tendency for control and credit in favor of collaboration and mutual success, recognizing that…Together, we are Ace.
Minimum Skills, Requirements and Qualifications
• Bachelor’s Degree in Accounting or Finance or equivalent experience.
• Minimum five years’ experience in Accounts Receivable or Collections.
• Working knowledge of JD Edwards financial software systems.
• Prior experience with business credit analysis and sound understanding of credit worthiness indicators
• Strong negotiation, problem-solving, and interpersonal skills.
• Prior experience within a retail or wholesale store support setting is a plus
• Ability to communicate effectively to all levels of the organization.
• Proficiency with MS Excel including the ability to work with and organize large amounts of data using Excel functions.
• Must have the ability to work both independently and on a team to complete multiple assignments in a fast-paced environment.
Compensation Details
$55000 to $65000 per year
For a full list of benefits and open positions, please visit us at: https://acehardware.wd1.myworkdayjobs.com/en-US/ARG_External
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Equal Opportunity Employer
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
Life at Ace
Find out how we’ve created a one-of-a-kind, passionate and helpful workplace that puts our people first.


Notice to Applicant about this Employer: You are applying for a job with an independently owned and operated cooperative member of Ace Hardware Corporation, who owns and operates this Ace Hardware retail store location. Ace Hardware Corporation is not the employer for this position. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, does not control interviews and/or hiring decisions, and has no control over or responsibility for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.