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Crown Point, Indiana | Retail
Location: Merrillville Ace Hardware
Reports to: Owner/Operator
Overview:
Merrillville Ace Hardware is seeking a hands-on Store
Manager who will take ownership of store operations, drive sales, and lead a
team focused on delivering an outstanding customer experience. This is a
full-time, leadership role ideal for someone with a retail management
background and a passion for community-based service.
Key Responsibilities:
Store Operations & Leadership
·
- Manage daily operations including
opening/closing, merchandising, and customer service
·
- Lead and support the team to meet sales goals,
control costs, and drive overall store performance
·
- Ensure the store is fully stocked, clean,
organized, and “Customer Ready” at all times
Customer Experience
·
- Promote a culture of service and ensure every
customer has a positive in-store experience
·
- Resolve escalated customer issues promptly and
professionally
·
- Oversee the implementation of Ace Rewards and
other promotional programs
Team Management
·
- Train, and develop store associates
·
- Delegate daily responsibilities and set clear
expectations
·
- Motivate the team through coaching, feedback,
and accountability
Inventory & Merchandising
·
- Maintain accurate inventory counts and manage
product replenishment
·
- Execute seasonal floor sets, promotional
signage, and end cap displays
·
- Monitor shrink and implement best practices to
reduce loss
Maintenance & Safety
·
- Oversee store appearance, repairs, and
preventative maintenance
·
- Ensure safety protocols and company standards
are followed
Qualifications:
·
- High school diploma or GED required; college
preferred
·
- 2+ years of retail management experience,
hardware knowledge a plus
·
- Strong leadership, time management, and
communication skills
·
- Ability to lift 50 lbs and be on your feet for
extended periods
·
- Proficient in retail systems and POS
technology (Eagle, Acenet, etc.)
Why Join Us?
We’re a locally owned and operated Ace Hardware committed to
serving our community. If you’re ready to run a store like it’s your own, we’d
love to meet you.
- Apply Today!
Company Introduction
We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.
Life at Ace
Find out how we’ve created a one-of-a-kind, passionate and helpful workplace that puts our people first.
Notice to Applicant about this Employer: You are applying for a job with an independently owned and operated cooperative member of Ace Hardware Corporation, who owns and operates this Ace Hardware retail store location. Ace Hardware Corporation is not the employer for this position. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, does not control interviews and/or hiring decisions, and has no control over or responsibility for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.