953423f2
Retail
Job Title: Sales Associate
Department: Store Operations / Sales Floor
Reports To: Store Manager / Assistant Store Manager
Job Summary:
The Sales Associate is responsible for providing exceptional customer service and contributing to the overall success of the store. This
role includes assisting customers with product selection, maintaining a clean and organized sales floor, processing transactions, and promoting store promotions and loyalty programs. Sales Associates are expected to be friendly, knowledgeable, and enthusiastic team players who are passionate about helping customers.
Key Responsibilities:
Greet customers warmly and offer assistance in finding products.
Provide knowledgeable and personalized product recommendations.
Maintain clean, organized, and well-stocked sales floor and displays.
Process transactions accurately using the POS system, including handling cash and credit card payments.
Promote in-store promotions, special events, and loyalty programs.
Assist with stocking, restocking, and inventory organization.
Support loss prevention efforts by monitoring for suspicious activity and reporting concerns.
Respond to customer inquiries and resolve complaints professionally.
Collaborate with team members to achieve sales goals and ensure a positive store environment.
Perform other duties as assigned by management.
Qualifications:
High school diploma or equivalent preferred.
Previous retail or customer service experience is a plus.
Strong communication and interpersonal skills.
Friendly, helpful, and customer-focused attitude.
Basic math and computer skills.
Ability to stand, walk, lift, and move merchandise up to 40 lbs.
Work Schedule:
Part-time or full-time schedule based on store needs. Availability on weekends, evenings, and holidays is required.
What We Offer:
Employee discounts
On-the-job training
Opportunities for growth and advancement
A supportive and team-oriented work environment
Company Introduction
We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.
Life at Ace
Find out how we’ve created a one-of-a-kind, passionate and helpful workplace that puts our people first.
Notice to Applicant about this Employer: You are applying for a job with an independently owned and operated cooperative member of Ace Hardware Corporation, who owns and operates this Ace Hardware retail store location. Ace Hardware Corporation is not the employer for this position. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, does not control interviews and/or hiring decisions, and has no control over or responsibility for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.