Owenhouse Ace Hardware

Job Description: Sales Associate/Receiving Assistant

Reports to:  Receiving Lead, Assistant Store Manager, Store Manager

Direct Reports: None

About Us

Owenhouse Ace Hardware is a locally owned and customer-focused company committed to providing high-quality products and exceptional service. Our team thrives on collaboration, reliability, and excellence, ensuring the best possible experience for our customers.

Why Join Us?

• Growth & Development: We invest in your success with ongoing training and career advancement opportunities.
• Great Culture: A supportive & engaging work environment where your contributions matter.
• Work-Life Balance: Steady, consistent work all year round.

Comprehensive Benefits: (Can vary based upon Full time or Part time status)

• 401(k) with employer match
• Paid vacation, sick leave, and holidays
• Employee discount & wellness program
• Health insurance with dental & vision options

Your Role

As a Sales Associate/Receiving Assistant at Owenhouse Ace Hardware, you will play a crucial role in assisting the Receiving Lead with all incoming inventories and ensuring efficient product availability for customers. A successful team member will go above and beyond in delivering excellent customer service and maintaining high operational standards.

Core Responsibilities

Receiving & Stocking Responsibilities:

• Assist in maintaining the backroom, storage areas, and receiving zone to ensure a tidy, organized, and safe workspace.
• Support the Receiving Lead in protecting merchandise and ensuring proper security measures during the receiving process.
• Assist in sorting and putting away all Ace truck freight within the designated time frame.
• Ensure all customer special orders are pulled and contacted before the end of the day on truck delivery days.
• Organize and put away back stock efficiently to keep Receiving clear and operational.

Customer Service Responsibilities:

• Represent the company professionally to customers and the general public.
• Greet and assist customers in a friendly and engaging manner.
• Proactively help customers solve problems, ensuring an excellent shopping experience.
• Communicate effectively with the team and management to ensure smooth operations.

General Store Responsibilities:

• Participate in daily Huddle meetings and assigned team tasks.
• Utilize Dexter for internal communication and store updates.
• Manage all position-related correspondence, including emails.
• Complete additional tasks as assigned by the Store Manager.

Culture Awareness & Core Values:

• Always Be Open-Minded
• Communicate & Listen
• Enjoy What You Do
• Team Spirit
• Engage The Customer
• Above And Beyond
• Make A Difference

What We’re Looking For:

• High school diploma or equivalent.
• Strong attention to detail and willingness to learn.
• Basic understanding of spreadsheets is encouraged.
• Analytical ability to investigate inventory discrepancies.
• Strong organizational and project management skills.
• Ability to communicate effectively and work well in a retail team.
• Ability to prioritize tasks and multitask effectively.
• Willingness to work a flexible schedule and assist with additional tasks as needed.

Physical Requirements:

• Ability to safely operate a forklift and pallet jack.
• Must be in good physical condition and follow proper lifting procedures.
• Must be able to lift and handle a minimum of 50 lbs. with assistance.
• Ability to bend, twist, push, pull, stoop, kneel, and climb ladders.
• Ability to work at heights and stand for extended periods.
• Ability to hear, understand, and communicate orally and in writing with customers and staff.

How to Apply:

If you’re ready to be part of a team that values your contributions and fosters growth, we’d love to hear from you! Apply today!

Company Introduction

For 140 years, Bozeman residents have trusted the folks at Owenhouse Hardware Company to provide them with everything from buggies, wagons, and plows to modern tools, appliances, and lawn mowers.

A valuable and integral part of the Bozeman community and surrounding areas, Owenhouse Hardware Company has survived the tenure of time, from the days of hand labor and foot travel to modern tools and motorized transportation. Evolving from a farm supply store to a full-service hardware store & Bike shop. The business continues to operate on its long-standing reputation of providing quality products and great service, before and after the sale. This tradition has garnered it the phrase heard lovingly among locals: “Ace is the place” at Owenhouse Ace Hardware.

Owenhouse Cycling is part of the Owenhouse Hardware Company, founded in 1879. When we say we’ve been in the biking business for a long time, we mean it! What started as a mercantile carrying all the goods a person of that time would need, including bikes, and have since grown and expanded to become what is now Owenhouse Cycling and Owenhouse Ace Hardware. The Owenhouse Cycling building was originally constructed in 1949 as a showroom for tractors and other farming implements. Things have changed a bit over the years, with our latest remodel taking place in 2014.
From bike repair to shelving and storage, the staff at Owenhouse Ace Hardware & Owenhouse Cycling are ready to assist you with all of your hardware, home improvement & bicycle needs.
We can be found in historic Downtown Bozeman at 36 East Main Street and 25 South Black Street or on the west side of Bozeman at 8695 Huffine Lane.