REQ-29713
Retail
This position is located at:
132 South Merriman Road, Westland, Michigan 48186Summary
The primary responsibilities of the Sales Associate position are to maintain outstanding customer service, generate sales, merchandise product, own assigned departments and support the store management team. The Temporary Key Carrier is responsible for the overall direction of store associates and coordination of store operations in the absence of the Store or Assistant Management staff. You will typically be utilized in this capacity to cover for vacation or illness.
The Inventory Control Coordinator is responsible for the overall integrity and maintenance of a store's inventory. The duties of the job require 20-30 hours per work week dedicated to the sustaining of the store’s inventory levels to ensure the right product is in the right place at the right time. They are to consistently provide amazing customer service to both internal and external customers while being involved and motivated toward the goals of the entire store operation with a willingness to assist in any area they are needed.
Participates in all Inventory Coordinator training and consistently trains and shares knowledge with other store associates to eliminate gaps in customer service.
Be steadfast in Great Lakes Ace Hardware’s Mission, Vision, and Core Values working to live the core values every day
Essential Duties and Responsibilities
- Completes all company and departmental paperwork accurately, including Price Change Bulletins, Operation Actions, Red Tags, and Bin Tags.
- Receives, opens, and unpacks cartons or crates of merchandise, checking paperwork against items received when required, and replenishes stock when necessary.
- Displays and maintains merchandise on end caps, shelves, counters or tables following company plan-ogram, building displays when necessary to attract customers and promote sales within specified guidelines by your management team.
- Maintains on-hand integrity through inventory adjustment reports including; cycle count, negative onhand.
- Follows the nightly maintenance checklist to ensure proper store recovery and cleanliness. Maintains familiarity with new products and ad merchandise.
- Has sound awareness of surroundings, customers, etc. and practices loss prevention techniques to minimize shoplifting losses.
- Working knowledge of the tools available to operate the store; including, but not limited to: RF Gun, Back Office Procedures and the use of Store Opportunities.
- Review and transmit Ace replenishment orders, and properly receive POs and credit POs from non-Ace vendors. Routinely checks Ace net prior to truck delivery for any customer online orders and alert staff to set the merchandise aside for customer pickup.
- Facilitates receiving the replenishment truck upon arrival at the store. Breaks the truck down according to the standard operating procedures.
- Responsible for receiving the Ace replenishment truck in the Eagle system after the merchandise has arrived.
- Ensure all outs are recorded by shooting the location with the RF gun and follows all processes to correct the errors (AceNet claims filed and credit POs complete).
- Responsible for maintaining supply levels for the daily operation of the store. Reconcile defective merchandise on a weekly basis and file AceNet claims to receive credit on defective merchandise.
- Maintains on hand integrity throughout the store by reviewing inventory discrepancies to determine the cause of the discrepancy. Counts must be adjusted as needed after the matter has been properly researched.
- Maintain oversight of the following functions within the store operation: price change completion, integrity of location codes, mark down sellable store use items through the POS system, mark down non-sellable store use items such as miscut keys and used colorant.
- Follows GLA policies and procedures for all transactions.
- Engages the customer to ensure they are receiving all the benefits of being an Ace Rewards member and actively seeking participation from them.
- Must be able to communicate effectively, and work with colleagues and customers effectively and professionally.
- Other duties as assigned.
Compensation Details:
$14.00-$15.00
For a full list of benefits and open positions, please visit us at: https://www.greatlakesace.com/join-the-great-lakes-ace-team/
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Equal Opportunity Employer
Great Lakes Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.
Life at Ace
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Notice to Applicant about this Employer: You are applying for a job with an independently owned and operated cooperative member of Ace Hardware Corporation, who owns and operates this Ace Hardware retail store location. Ace Hardware Corporation is not the employer for this position. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, does not control interviews and/or hiring decisions, and has no control over or responsibility for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.