About Ace Retail Group

Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema’s Ace, Outer Banks Ace, Dennis Company, and Breed & Company. ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI. ARG’s origins date back over a century and operates over 250 neighborhood stores located throughout the United States. Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.

Job Title:    Office Assistant
Department:    Legal
Reports To:    Office Manager
Exemption Status:    Non-Exempt (Hourly)

About Ace Retail Group
Ace Retail Group (ARG) is a division of Ace Hardware Corporation that owns and operates several well-known Ace brands, including Westlake Ace, Great Lakes Ace, Buikema’s Ace, Outer Banks Ace, Dennis Company, and Breed & Company. As one of the largest hardware retailers in the United States, ARG operates more than 250 neighborhood stores nationwide and maintains two headquarters in Overland Park, Kansas, and Farmington Hills, Michigan.

With roots dating back over a century, ARG’s success is driven by its people. What truly sets us apart in the industry is our commitment to hiring and developing individuals who are passionate about personal and professional growth and who want to be part of a company built on strong, enduring Core Values: 

Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork

General Job Summary
The Office Assistant will be responsible for the organization and running of the day-to-day administrative operations and mail services at the Store Support Center.

Essential Duties and Responsibilities

Receptionist
•    Greet visitors; communicate arrival of visitors internally.
•    Answer phones; retrieve voicemail messages and transfer calls.
•    Assist executive team with catering orders and setting up meetings.
Mailroom
•    Receive incoming express letters and packages and distribute to appropriate individuals.
•    Sort and distribute all incoming mail.
•    Ensure that all outgoing mail and packages are properly packaged and labeled for mailing, with correct postage, utilizing the automated postage meter machine.
•    Fully operate and maintain the mailroom equipment, place service calls as needed for the mailroom equipment.
•    Coordinate courier and air freight services.  Track, trace and resolve any delivery service problem.
•    Provide support to all stores for the express shipping accounts. 
•    Order office supplies and maintain sufficient quantities in various locations throughout office.
Office Administrative Support
•    Provide support to the Office Manager and Facilities team as needed.
•    Coordinate with office service vendors, such as recycle/shredding, repair calls, off-site storage coordination. 
•    Coordinate and maintain the office vending program for food and beverages, including purchasing and keeping sufficiently stocked.
•    Review and approve invoices for office services vendors.
•    Assist with ad hoc projects.
•    Perform all other duties as assigned.

Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
o    WINNING – In business, money is the score. To win, we must perform, compete, and have fun. At Ace, we win through people- our strength is being helpful.
o    EXCELLENCE – Excellence honors God and inspires people. We aspire to be the best, to continuously improve and to inspire others by giving the team our very best.
o    LOVE – Love the people, love the work and love the results.

o    INTEGRITY – For Ace to win, we need to be able to trust each other. And trust will require us to be honest, reliable, caring, of high character and of unquestioned ethics.
o    GRATITUDE – We recognize that we are blessed to be in the business of serving others.
o    HUMILITY – We strive for greatness with a humble, modest and respectful attitude.
o    TEAMWORK – We will fight the natural tendency for control and credit in favor of collaboration and mutual success, recognizing
that…Together, we are Ace.

Minimum Skills, Requirements and Qualifications
•    Ability to operate mailroom equipment.
•    Ability to operate multi-line phone system.
•    Proficiency in MS Office: Word, Excel, PowerPoint and Outlook.  
•    Sitting, standing, walking, lifting (up to 30lbs.) and climbing.
•    Exceptional written and oral communication skills. 
•    Ability to manage multiple priorities and tasks.
•    Ability to effectively work individually or in a team environment.

Compensation Details

$16 to $20 per hour

For a full list of benefits and open positions, please visit us at: https://acehardware.wd1.myworkdayjobs.com/en-US/ARG_External

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Equal Opportunity Employer
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.