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Cypress, Texas | Retail
Position Summary
The Garden Center Specialist serves as the horticultural expert for the Garden Center, maintaining the health, appearance, and merchandising of all live goods while providing exceptional customer service. This role educates customers on plant, flower, lawn, and garden care and helps make Ace Hardware the community’s trusted gardening resource.
Essential Responsibilities
- Maintain the health of all flowers, shrubs, trees, vegetables, herbs, and houseplants through watering, fertilizing, pruning, and pest management.
- Inspect incoming plant shipments and ensure quality merchandising.
- Identify plant diseases, insects, nutrient deficiencies, and environmental stress.
- Assist customers with plant selection and gardening advice.
- Recommend complementary products including fertilizers, soils, mulch, pest control, irrigation supplies, and tools.
- Create attractive seasonal displays and maintain pricing and signage.
- Train associates on basic plant care and customer service.
- Maintain a clean, safe, and organized Garden Center.
- Assist with inventory, loading, and other Garden Center operations.
Qualifications
- Extensive horticultural knowledge.
- Excellent customer service and communication skills.
- Ability to work outdoors and lift up to 50 pounds.
- 3+ years of horticulture, nursery, greenhouse, landscape, or retail garden experience preferred.
- Texas Garden Center Specialist certification or equivalent preferred.
Knowledge & Skills
- Plant identification
- Lawn care
- Soils and fertilizers
- Integrated Pest Management
- Merchandising
- Retail sales
- Customer education
Performance Expectations
- Healthy, attractive plant inventory.
- Exceptional customer satisfaction.
- Reduced plant shrink.
- Increased Garden Center sales through expert recommendations.
- Well-trained Garden Center associates.
Ace Hardware Promise
The Garden Center Specialist exemplifies Ace Hardware’s commitment to being 'The Helpful Place' by combining expert plant care with knowledgeable, personalized customer service.
Company Introduction
We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.
Life at Ace
Find out how we’ve created a one-of-a-kind, passionate and helpful workplace that puts our people first.
Notice to Applicant about this Employer: You are applying for a job with an independently owned and operated cooperative member of Ace Hardware Corporation, who owns and operates this Ace Hardware retail store location. Ace Hardware Corporation is not the employer for this position. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, does not control interviews and/or hiring decisions, and has no control over or responsibility for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.