About Ace Retail Holdings

Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States.  ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States.  Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities.

Service, Passion, Respect, Integrity, Teamwork and Excellence

Job Title:         Facilities Technician

Department:           Facilities

Reports To:             Director, Facilities

Exemption Status:  Non-Exempt

About Ace Retail Holdings

Ace Retail Holdings (ARH), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema’s Ace, Outer Banks Ace, Dennis Company, and Breed & Company.  ARH is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI.  ARH’s origins date back over a century and operates over 250 neighborhood stores located throughout the United States.  Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of:

Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork

General Job Summary

The Facilities Technician is responsible for maintaining facilities in a way that creates a safe and pleasant environment for both our team and our customers. This position is a key liaison between store leadership and the Director of Operations Support and must strongly represent our vision, mission and core values. This individual must be focused on identifying opportunities to make our facilities and equipment better, communicating those opportunities to the Support Center and then executing agreed upon solutions. 

Essential Duties and Responsibilities

• Must utilize safety gear and practices in accordance with company safety guidelines.
• Required to maintain accurate records of all work associated with repairs and maintenance of facilities and equipment.
• Inspect, troubleshoot and repair systems inside facilities; including but not limited to lighting, phone systems, computer wiring, plumbing, electrical, etc.
• Complete safety/facilities audits as needed. These audits address important safety protocols such as working fire doors, proper clearance between product and sprinklers, tripping hazards, etc.
• Maintain facility condition as needed; including but not limited to carpentry, drywall, painting, floor tile replacement, etc.
• Test, maintain and/or repair equipment such as fork lifts, pallet jacks, floor machines, etc. in order to ensure safe and efficient operation.
• Participate in special projects including but not limited to relocation of checkouts, relocation of Helpful Hub/paint counters, moving fixtures, purging storage areas, etc.
• Execute updates to enhance the store environment such as removing vestibules, replacing ceiling tile, relocating doors for operational efficiency
• Maintain open lines of communication with all store associates and management, the Support Center team, vendors, suppliers, etc.

Other Essential Requirements

Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:

• WINNING – In business, money is the score. To win, we must perform, compete, and have fun. At Ace, we win through people- our strength is being helpful.
• EXCELLENCE – Excellence honors God and inspires people. We aspire to be the best, to continuously improve and to inspire others by giving the team our very best.
• LOVE – Love the people, love the work and love the results.
• INTEGRITY – For Ace to win, we need to be able to trust each other. And trust will require us to be honest, reliable, caring, of high character and of unquestioned ethics.
• GRATITUDE – We recognize that we are blessed to be in the business of serving others.
• HUMILITY – We strive for greatness with a humble, modest and respectful attitude.
• TEAMWORK – We will fight the natural tendency for control and credit in favor of collaboration and mutual success, recognizing that…Together, we are Ace.

Minimum Skills, Requirements and Qualifications

• 5-7 years related experience and/or training preferred: or equivalent combination. 
• Certifications to drive commercial van and/or box truck and operate a forklift are required.

• Effective written, verbal and presentation skills.
• Proficient use of Microsoft Office suite (Word, Excel, Outlook and PowerPoint).
• Overnight travel up to 25%.
• Standing, walking, lifting (up to 50lbs) and climbing.

Compensation Details

$25 per hour

For a full list of benefits and open positions, please visit us at: https://acehardware.wd1.myworkdayjobs.com/en-US/Westlake_External

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Equal Opportunity Employer
Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.