REQ-31987
Overland Park, Kansas | Retail
About Ace Retail Group
Ace Retail Group (ARG), is a division of Ace Hardware Corporation that owns and operates several Ace brands, including Westlake Ace, Great Lakes Ace, Buikema’s Ace, Outer Banks Ace, Dennis Company, and Breed & Company. ARG is one of the largest hardware retailers in the United States and has two headquarters located in Lenexa, KS and Farmington Hills, MI. ARG’s origins date back over a century and operates over 250 neighborhood stores located throughout the United States. Great people make ARG stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
Job Title: eProcurement Integration Manager
Department: Commercial Business
Reports To: Manager, CRM, eProcurement, Marketing and Commercial Services
Exemption Status: Exempt
Location: Remote
About Ace Retail Group
Ace Retail Group (ARG) is a division of Ace Hardware Corporation that owns and operates several well-known Ace brands, including Westlake Ace, Great Lakes Ace, Buikema’s Ace, Outer Banks Ace, Dennis Company, and Breed & Company. As one of the largest hardware retailers in the United States, ARG operates more than 250 neighborhood stores nationwide and maintains two headquarters in Overland Park, Kansas, and Farmington Hills, Michigan.
With roots dating back over a century, ARG’s success is driven by its people. What truly sets us apart in the industry is our commitment to hiring and developing individuals who are passionate about personal and professional growth and who want to be part of a company built on strong, enduring Core Values:
Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork
Operating as a division of Ace Retail Group, Westlake Commercial and Great Lakes Commercial are a groundbreaking wholesale Commercial Supplier with a coast-to-coast presence. While we service 15 different customer segments our core focus is the Multifamily Property Management industry. Our network of stores and warehouses support a robust and growing outside sales team, we deliver local expertise, value-added solutions, and the industry’s most extensive product offering. From Major appliances, to HVAC, Paint, Plumbing, Electrical and more, our focus is our customer’s success.
Position Summary
The successful eProcurement Integration Manager will manage integration projects with Ace Retail Group B2B customers from project kick-off through go-live and beyond. The successful candidate will help develop and execute our eProcurement strategy built around more sales through an improved customer experience. You will need to effectively collaborate with internal departments and cross-functional teams. This role will deliver value for customers and internal partners by gathering requirements and handling project scope and timelines.
Essential Duties and Responsibilities
• Lead integration projects and end-to-end customer engagements including customer support, planning, prioritization, and execution.
• Qualify new and existing customers with Digital Commerce system integration requests, which includes requirement gathering.
• Lead partner integration and onboarding efforts with internal teams and customers.
• Coordinate all aspects of the project, working closely with the customer and internal partners to manage the onboarding process for solution portfolio (EDI, cXML, API, PunchOut, etc.).
• Organize and lead project meetings to review activities, establish deadlines, and deliver results within established deadlines.
• Engage and communicate regularly with partners, customers, and vendors on project status and to answer questions regarding setup and configuration.
• Develop and maintain strong relationships with a wide variety of internal and external customers.
• Work with a wide range of partners and drive projects forward from start to finish.
• Collaborate with stakeholders to optimize the efficiency of solutions and maintain integration usage and sales volume.
• Follow quality control processes for implementations to ensure efficiency, scalability, and adoption of solutions.
• Interact with and support the system integration IT Team.
• Provide product-related demos to new and existing customers.
• Explore ways to integrate Westlake Commercial eCommerce systems with B2B customers’ eProcurement solutions to create seamless transactions that drive efficiency for all.
• Other duties as assigned.
Other Essential Requirements
Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:
o WINNING – In business, money is the score. To win, we must perform, compete, and have fun. At Ace, we win through people- our strength is being helpful.
o EXCELLENCE – Excellence honors God and inspires people. We aspire to be the best, to continuously improve and to inspire others by giving the team our very best.
o LOVE – Love the people, love the work and love the results.
o INTEGRITY – For Ace to win, we need to be able to trust each other. And trust will require us to be honest, reliable, caring, of high character and of unquestioned ethics.
o GRATITUDE – We recognize that we are blessed to be in the business of serving others.
o HUMILITY – We strive for greatness with a humble, modest and respectful attitude.
o TEAMWORK – We will fight the natural tendency for control and credit in favor of collaboration and mutual success, recognizing that…Together, we are Ace.
Minimum Skills, Requirements and Qualifications
• 4-year college degree or equivalent; applicable work experience may be substituted for education requirements.
• Strong Project Management skills.
• Technical understanding of eProcurement and integration technologies (Hosted and PunchOut catalogs, Order automation with EDI, cXML, API).
• Ability to coordinate multiple projects in a fast-paced environment and produce accurate project tracking.
• Excellent written, verbal, and presentation skills.
• Strong knowledge of Microsoft Office software (Outlook, Word, Excel, PowerPoint, etc.).
Compensation Details
$75000 per year
For a full list of benefits and open positions, please visit us at: https://acehardware.wd1.myworkdayjobs.com/en-US/ARG_External
Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts:
Equal Opportunity Employer
Ace Retail Group is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.
Life at Ace
Find out how we’ve created a one-of-a-kind, passionate and helpful workplace that puts our people first.
Notice to Applicant about this Employer: You are applying for a job with an independently owned and operated cooperative member of Ace Hardware Corporation, who owns and operates this Ace Hardware retail store location. Ace Hardware Corporation is not the employer for this position. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, does not control interviews and/or hiring decisions, and has no control over or responsibility for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.