Urgent Opportunity: Operations Manager at Ace Hardware!

Are you looking for a dynamic work environment where your contributions truly matter? Do you thrive in a place that feels like home and values community? If so, Ace Hardware is excited to offer you an immediate opportunity to join our team as an enthusiastic Operations Manager!

At Ace Hardware, we are proud to be a locally owned business that has been serving Spokane, WA since 1946. As part of our team, you will not only manage operations but also be a vital part of a community-focused store that offers a wide range of products—from top-brand apparel to sporting goods. Join us and enjoy amazing benefits while developing your skills in a supportive and unique environment.

Key Responsibilities:

• Responsible for all aspects of store operations and merchandising in Front End and Seasonal departments.
• Manage inventory, monitor sales, and ensure departments are well-stocked, well-maintained, and well-signed/labeled.
• Ensure register sales and refund operations are fluid, with all policies and procedures being followed by cashiers and supervisors. Work with AP to investigate overages and shortages.
• Front End and Seasonal stockrooms to be maintained at same levels as salesfloor.
• Tour areas of responsibility daily, beginning in parking lot before proceeding inside, to ensure lot and entrances are safe, clean and inviting to customers.
• Front of store and main drive aisle to be clean, inviting, and promotional, with merchandise reflecting timely status.
• Recruit, hire, train, lead, and maintain a motivated team of talented associates, store-wide, to achieve store goals. Promote productivity, efficiency, attendance and world class customer service. Keep associate standards high.
• Follow-up to HR issues on a timely basis, ensuring that General Store policies and Washington State Labor Regulations are being followed. Examples of these would include employment paperwork, corrective and personal interviews, and terminations
• Oversee Asset Protection Team, ensuring both internal and external shrink are minimized. Ensure door greeters/monitors are trained to work closely with AP team to assist with shrink reduction, in addition to being affable and knowledgable customer greeters.
• Attend and participate in weekly management/owner meetings.
• Work to attain and surpass sales and profit goals established by GM and owners.

Qualifications:

• High school diploma required; additional education is a plus.
• Strong leadership and communication skills.
• Previous experience in retail management is required.
• Working knowledge of state Human Resources regulations, policies and procedures is required.

What We Offer:

• Competitive pay with bonus opportunities.
• Comprehensive benefits including health, dental, and vision insurance.
• Generous paid time off and a supportive paid training program.
• 401k with matching contributions for your future.
• $23.00 per hour with 45 hour work week, with 5 hours at time and a half pay.

Location: General Store 2424 N. Division St. Spokane, WA. 99207

Don't miss out on this time-sensitive opportunity to make a difference in your community! Apply now and become a part of the Ace Hardware family!

Company Introduction

The General Store has been around since 1946. What was once a small surplus store is now the best department store in Spokane, WA, and it is still locally owned by the same family. In addition to being an ACE Hardware store, The General Store has an amazing apparel department with top brands, an Automotive department that is full of custom parts for imports, domestics, and everyday replacement parts. Our Toy department will amaze you with the state's largest selection of all the most popular toys from all the top brands. Lastly, the Sporting Goods department that will set you up for your next outdoor adventure. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at The General Store, we've remained small and very personal. That's why we say a visit to our store, is like a visit to your neighbor.