Store Opening: Early March 2026

Meridian Ace Hardware is currently accepting applications in advance of our planned store opening in early March 2026. Employment start dates will align with pre-opening training and store readiness.

Job Title: Customer Service Associate

Positions Available: Multiple

Hours: Full Time/Part Time (12 hrs/wk up to 40 hrs/wk)

Location: Meridian Ace Hardware

Reports To: Store Management Team

Starting Pay: $16-$17/hr

Job Summary

The primary responsibility of the Sales Associate at Meridian Ace Hardware is to Amaze Every Customer, Every Time while upholding the core values established by the management team. Sales Associates actively engage customers, determine their needs, and assist with product selection while delivering the legendary customer service Ace Hardware is known for.

Sales Associates serve customers throughout the store and play a key role in daily operations, merchandising, and maintaining a welcoming, well-organized retail environment.

Essential Duties & Responsibilities

    •    Greet customers promptly and engage them in a friendly, helpful manner

    •    Determine customer needs and assist with product selection, recommendations, and solutions

    •    Serve customers storewide and provide accurate advice or information

    •    Promote and enroll customers in the Ace Rewards program

    •    Assist customers with large or heavy items as needed

    •    Unload incoming trucks and put away freight as directed by store management

    •    Restock merchandise displays and maintain organized, full shelves

    •    Maintain awareness of all current promotions and advertisements

    •    Handle special orders for non-stock items and follow through to completion

    •    Execute daily operational goals and priorities assigned by store management

    •    Cooperate with others and work effectively as part of a retail team

    •    Help train new team members as needed

    •    Perform additional duties as assigned based on business needs

Knowledge, Skills & Abilities

    •    Ability to communicate professionally with customers and team members

    •    Strong customer-service skills with a friendly, prompt, and attentive approach

    •    Strong organizational skills and attention to detail

    •    Willingness to learn all areas of the store and expand product knowledge

    •    Proven ability to work well as part of a team

    •    Prior retail or hardware experience preferred

    •    Knowledge or experience in multiple departments is strongly desired

    •    Flexible availability, including evenings, weekends, and holidays

Physical Requirements

    •    Ability to stand for extended periods of time

    •    Ability to walk, reach, bend, and perform repetitive motions

    •    Ability to move, lift, and handle merchandise and fixtures weighing up to 60 pounds

Why Work at Meridian Ace Hardware?

Meridian Ace Hardware is more than a hardware store—we’re a helpful, community-focused business built on service, integrity, and teamwork. As a brand-new store, our team members have the opportunity to help shape our culture, standards, and customer experience from day one.

We believe great teams create great customer experiences. Our associates are supported, trained, and empowered to deliver the legendary service Ace Hardware is known for. We value accountability, initiative, and respect, and we recognize the important role every employee plays in our success.

If you enjoy learning, working as part of a team, and taking pride in helping customers solve real problems every day, Meridian Ace Hardware is a great place to grow.

Job responsibilities may change based on the needs of the business.

Notice to Applicant about this Employer: You are applying for a job with an independently owned and operated cooperative member of Ace Hardware Corporation, who owns and operates this Ace Hardware retail store location. Ace Hardware Corporation is not the employer for this position. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, does not control interviews and/or hiring decisions, and has no control over or responsibility for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation

Company Introduction

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.