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Corporate

Your Help Wanted to
Unleash Potential

Our Corporate team supports retailers and distribution centers across the Ace enterprise with products, services and operating methods to continue providing the most helpful hardware store experience on the planet. From serving independent retailers with Emery Jensen Distribution, to working at one of our international locations, or joining us in Marketing, Finance, Operations or beyond, we have a wide variety of opportunities available on our team.

Our headquarters was recognized as one of DuPage County’s Smartest Workplaces in 2024. Located in Oak Brook, Illinois, our sleek and modern office has the unique soul of a hardware store – including an Ace logo made of screws and a hammer wall installation.

Welcome to Ace’s Corporate Headquarters!

Take a look inside the new corporate campus in Oak Brook, Illinois.

Benefits & Perks

We offer comprehensive benefits and unique perks designed to help you reach your goals – at work and in life.

Learn More

“When you work somewhere you feel valued, challenged and with people that make it fun, it makes it all worthwhile – and that’s why I love Ace.”

Lisa S., Corporate Vice President, Merchandising Operations

A woman with blonde hair, wearing a black blazer over a red top, smiles at the camera. The background is softly blurred, featuring warm indoor lighting.

“Throughout my time here, I have been able to move up the ladder and contribute in ways I never thought I could when I first started.”

Stefanie N., Director of Talent Acquisition

“I love the sense of community and teamwork at Ace. It’s inspiring to be part of a company where everyone is genuinely “Ace Helpful” and works toward common goals.”

Kevin J., Associate Category Manager, Supply Chain

Career
Development

Our winning culture mandates that we invest in people, value learning and remain endlessly curious. As one way we help you excel in your role and beyond, our comprehensive and flexible Ace Academy provides a variety of development resources – from On-Demand E-Learning to Instructor-Led Training.

Here are some more ways we create opportunities for continual learning and growth:

Team
Development

Developing and applying newly-learned behaviors will allow you to reach the highest level of achievement and personal job satisfaction. Research shows that on-the-job experiences and assignments are the best way to maximize professional growth. That’s why we support networking, coaching and formal learning programs, including tuition reimbursement.

Future
Leaders

Future Leaders is a 10-month program designed to identify and develop the next line of leaders before positions become available in order to shorten the time from promotion to fully functioning leader. This will happen through blended learning and development activities that will enhance performance in your current role, while preparing you for leadership responsibilities.

Leadership
Development

Success rests on the foundation of leaders understanding their role in creating a winning culture. Our culture is defined by our vision, mission, values and a strong strategic direction. Through exposure, networking, coaching and mentoring others, leaders can align themselves and the team with the demands of the current role – or develop potential for the next role.

Lead

LEAD is an advanced leadership development program designed to increase the quality and depth of our leadership, accelerating the time it takes for rising leaders to be equipped for future leadership roles. Leaders will participate in assessments, learning and development opportunities, and experiential learning tailored to meet the identified needs of each leader.

Early Careers & Summer Internship Program

Whether you are a current college student looking for an internship, or a recent graduate embarking on your career – we have plenty of opportunities for you here at Ace to learn and grow your professional resume! Check out all available openings in the job search.

Summer Internship Program

Our 12-week, paid internship program offers hybrid and on-site opportunities at our corporate office in Oak Brook, Illinois. This is your chance to get real hands-on experience during a 40-hour work week packed with meaningful projects, teambuilding activities, and networking opportunities with our leadership team. By the end of your internship experience, you’ll have worked through your own project, presenting your findings and recommendations directly to leadership!

A large group of interns sits outside on a stone bench, smiling at the camera. Several hold a sign reading "Intern Welcome Day." The group is dressed in business casual attire, with greenery and a building behind them.

“The biggest takeaway that the internship provides is hands-on experience in a business setting. You learn how an organization works and how the people within it work together. You also learn little things like setting up a meeting – which might sound silly, but I had never worked for a company that required me to set up virtual meetings. These basic skill sets were helpful.”

Julia B., Former Intern

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“The fast-paced, multi-channel environment taught me invaluable lessons in time management and proactivity. During my internship, I did stay really busy the whole time, so it was really helpful to be able to transfer that over to a full-time role.”

Peyton B., Former Intern

Corporate Hiring Process

Ace’s hiring process is designed to find the right fit for you and your career goals. Here is a helpful look at what you can expect every step of the recruitment process. If you have any questions, please reach out to your Talent Acquisition Partner.

Application

Submit your application and/or resume as the first step to working at Ace! You can view jobs here. You can also text ACE to 30914 and speak with Grace, our recruitment assistant about any questions you may have, search for jobs and schedule your interviews through her (once you are invited to move forward).

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Review

Once your application has been received in Workday, one of our Talent Acquisition Partners will review it. You will receive an email confirmation acknowledging receipt of your application. Based on the needs of the department and role you have applied for, a Talent Acquisition Partner may reach out you for a phone interview. If you are not moving forward in our process, you will be notified via Workday.

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Interviews

Phone Screens
You’ll have a 30-minute phone conversation with your Talent Acquisition Partner.

Video Interview
You’ll have a 30-45 minute video interview with the hiring manager.

Assessment
If your role requires you to complete an assignment, your Talent Acquisition Partner will tell you more during your initial phone call.

On-site Interview
Get ready to meet your potential future supervisor or manager in person! If our team thinks you are a great fit, you will get an invite for an onsite interview at our corporate office in Oak Brook! To help you prepare for your interview, please see the “Interview Tips” section below.

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Decision

Offer and Pre-Employment Screening

As soon as all interviews are completed, we will communicate a decision to you as soon as possible. Check in with your Talent Acquisition Partner for specifics on what you can expect.

The offer is the best part of the recruitment process! Your Talent Acquisition Partner will walk you through all the details verbally and follow-up via a written offer from Workday. If at any time you have any questions about specifics in your offer, please reach out to your Talent Acquisition Partner directly! All offers are contingent upon successfully completing a background check and drug screen. Once you have accepted our offer (Congratulations!!), your Talent Acquisition Partner will coordinate and inform you of the next steps in the process before your onboarding begins.

Cleared to Start

Go Time! You made it and we are ready for your welcome day! Your Talent Acquisition Partner will inform you once you are cleared and confirm your start date. They will connect you with our Human Resources team for 1st day logistics. The team will also coordinate any new-hire steps you may need to complete prior to your official start date via Workday.

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FAQs

Application and Hiring

The Talent Acquisition team uses a tool called “Grace” to help in arranging phone screens, video interviews and in-person interviews. If you have an invitation to use this feature, you will get a text or an email with the details. The message will ask you to choose available times to join for your meeting. You can find Grace anytime on our career site (she sits on the bottom right and is available 24/7 to help answer questions, assist in job search and application and scheduling for interviews).

Grace will present you with available times from the person/people interviewing you. It also gives you an option to ask for more times (check your messages, but should be under #calendar-link).

You can simply type a “reschedule” message to Grace if you need to reschedule an appointment that you scheduled using the self-schedule feature using Grace. The system will let you reschedule once, for a 2nd reschedule, you will need to reach out to a Talent Acquisition Partner.

The confirmation email with the scheduled time will have a direct email or phone number to your Talent Acquisition Partner. You can also ask Grace that are you looking to connect with a live person, and the Talent Acquisition Partner will receive that notification and reach out to you.

Yes, you can apply for more than one job. Though, we recommend you identify the role that best fits your skills and abilities.

Ace is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation throughout the application process, please let us know.

We encourage you to dress in a manner that is most comfortable for you, while still maintaining professionalism. Dress for your virtual interview just as you would for an in-person interview! Traditional business casual attire is always acceptable.

After you accept our offer, we will initiate a background check. All employment opportunities with Ace are contingent upon successful completion of a background check.

Yes! We offer comprehensive Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!). Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 9.6% of total eligible compensation. Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) and life insurance benefits for you and your dependents. 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire.

Yes, we do provide internal opportunities for growth. Please visit the Career Development section on our career site for more information.

In order to start the applications process, please start by searching for global Ace opportunities by browsing our open jobs list.
Once you find the role you can apply in two ways

Click Apply to Job
Or chat with our Recruting Assistant “Grace”

After you submit your application, you will get a confirmation email automatically. You can check your application status by logging into your Candidate Portal.

Whether relocation is available depends on the needs and requirements of the position. The Talent Acquisition Partner can explain if the position you applied for has relocation options.

Our hiring process typically varies by the role. We have a three-step process: Review, Interview and Decision. We proceed in our process promptly and the Talent Acquisition team member can always offer information and updates on the timeline. The hiring process ends with your decision – one that we hope means you will accept the position and join the team at Ace.

Visit our Early Career tab to learn more about our internship opportunities.

You can view and apply for any positions by logging on to Workday and searching for Internal Job Postings.

The benefits eligibility depends on the positions and location of the role. The Talent Acquisition Partner will be able to answer any questions during your initial phone interview.

Interview Tips

Ace uses behavior-based interviewing to measure a candidate’s knowledge and skills for most roles. In this type of interview, the interviewer solicits specific examples of how you acted or responded in a certain situation or how you would handle a similar situation in the future.
Practice describing professional experiences and challenges you have experienced and what actions you took/what the desired results were. Think of any relevant skills, people, processes, timelines, or prior situations that would help you in this role. Consider different metrics and track records that show your past success.
We may also ask hypothetical questions to see how you would react in the future, while behavior questions ask how you dealt with real situations in the past.

If you have any questions about the process or need reasonable accommodation during the interview process, please reach out to your Talent Acquisition Partner.
We invite you to explore the rest of our careers website to learn more about working at Ace Hardware and Ace’s values and culture.
We encourage you to visit your local Ace Hardware store, research our Co-Op business model and the rich history of Ace. Research the company and recruiters/hiring managers, recent articles, social media, etc.
You may want to review the job posting again in more detail to better understand the role.
You may choose to prepare questions about the role or the company.
Some people like to practice their interview experience, by preparing and practicing their answers to questions about their experiences and work history. It’s a good way to recall what you’ve done at school or work, how you’ve previously solved problems or achieved your goals, worked with a team or completed a project. Your experience helps you work through business problems that relate to the role. We also recommend practicing concise and brief answers, aiming for two to three minutes per answer.
We prepared to discuss salary expectations/range (especially during the phone interview with the Talent Acquisition Partner).
Dress for your virtual interview just as you would for an in-person interview! Traditional business casual attire is always acceptable.
If you are scheduled for a virtual interview always try the link sent to you ahead of your interview to assure you have a working camera and microphone and to alleviate any technical issues.
For Onsite Interviews, google directions to our corporate headquarters (2915 Jorie Drive, Oak Brook, IL) and follow the interview directions provided in your interview confirmation from your Talent Acquisition Partner. Please note some roles may require you to report to another interview location. Please read your interview confirmation details carefully.
Give yourself enough time to arrive at the interview location. Sometimes, there might be unforeseen traffic or problems that can change the time it takes to get here.
If you arrive early, register in the lobby, use the spare minutes to watch the work environment and culture.

Make sure you have your resume, a notebook and pen with you for your interview. If this is your last interview, think of any questions you still have that need to be answered.
Keep your answers brief, aim for two-three minutes per answer, and be concise.
Mirror your interviewer’s attitude/energy and maintain consistent eye contact. If a group is interviewing you, engage all members when answering questions. Constantly looking down or away from your interviewer gives the impression of a lack of confidence.
If you do not have an immediate answer to an interview question, think quietly for a minute. Try not to use the statements “you know” and “um”.
Ask questions of your own about the career history of the person interviewing you, the company, the processes in the facility, etc. Before concluding the interview, make sure all questions are asked.

Thank your interviewer for their time and confirm the next steps.
If you don’t receive an offer for a role, think about and ask about any other roles where your skills may fit better.

Try to avoid signs of nervousness. Keep your pockets clear of noisy items like keys or change.
Be confident, not focused on rejection.
Never speak negatively about past employers or supervisors.
Admit if there’s something you don’t know.
Don’t underestimate anyone’s influence in the hiring process.
Ensure your phone is off or on silent to avoid interruptions.
Offer a firm handshake, smile and show genuine enthusiasm.

Your Help is Encouraged,
Appreciated and Celebrated

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We are an Equal Opportunity Employer

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We’re committed to providing reasonable accommodations for all applicants. If you need assistance, please contact us at careers@acehardware.com or call our Customer Service Team at 1-888-827-4223.