Reports directly to: Assistant Store Manager – Operations Lead

Position Overview

As a Supervisor of Operations, you will play a pivotal role in ensuring the smooth and efficient functioning of our store's operational aspects. Reporting to the Assistant Manager – Operations Lead, you will be responsible for managing various aspects of store operations, optimizing inventory management, and maintaining our physical assets. If you are detail-oriented and are committed to maintaining operational excellence, we invite you to join our team and make a valuable impact on our store's operations.

Essential Duties and Responsibilities

Leadership

• Provide excellent representation of Kabelin Ace Hardware through fully embodying the company’s core values and what it means to be “The Helpful Place”.
• Supervisors are held to a higher standard and always “Customer Ready.” Show up on time, actively find replacements in advance for shifts, and complete job responsibilities each day with accuracy and thoroughness.
• Lead by example and maintain approachability for associates and customers.
• Delegate responsibilities and tasks to teach and empower your associates.
• Drive store sales to meet and exceed the Plan.
• Share merchandising, cost control, or sales ideas with the Manager for follow-up.
• Prepare and strive for future career advancement.

Operations

• Possess in-depth product knowledge and a comprehensive understanding of the store layout and product locations, providing valuable assistance to both customers and associates.
• Collaborate with the Assistant Manager – Operations Lead to effectively manage the daily tasks of associates, ensuring the smooth and efficient operation of the store.
• Efficiently oversee cash office operations, including precise cash handling, recording, and reporting procedures, upholding our financial integrity.
• Maintain and update accurate location codes throughout the store, with particular attention to managing mango back stock and optimizing space utilization.
• Manage product inventory levels, implementing and adjusting suggested orders, non-stock ordering, and stock not kept ordering to ensure optimal product availability for customers.
• Oversee various inventory-related tasks, including cycle counts, shooting the outs, negative on-hand reports, and other inventory-related reports, maintaining accurate stock levels and minimizing discrepancies.
• Efficiently process defectives and claims on a weekly basis.
• Direct and coordinate preventative maintenance and repairs to maximize and protect all physical assets, including the building, fixtures, equipment, and other critical resources.
• Promptly address and escalate any store IT issues to ensure operational efficiency and minimize disruptions.

Compensation

$12 - $15 / hour. This is a full-time position at 40 hours/week (some evenings & every other weekend required).

Benefits

• Health, Dental, and Vision Insurance
• Paid Time Off & Holiday Pay (on certain holidays)
• Retirement Plan with Company Match
• Employee Discount

Minimum Qualifications

• High School or GED equivalent.
• Possess a valid in-state driver’s license with an acceptable driving record.
• Previous retail merchandising experience preferred. Hardware experience preferred.
• Standing, walking, lifting (up to 40lbs) and climbing.

***Job responsibilities may change based on the needs of the business.

Acknowledgement:

I have read this job description and fully understand the requirements set forth therein. I understand that this is to be used as a guide and that I will be responsible for performing other duties as assigned. I further understand that this job description does not constitute an employment contract with Kabelin Ace Hardware.

Company Introduction

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.