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Are you seeking a rewarding position where your contributions are valued and your potential for advancement is recognized? If this resonates with you, we invite you to become a part of the Nyberg's ACE Family! For 65 years, Nyberg's has been a highly reputable, friendly, fast paced, local and essential business. Nyberg's ACE is looking for helpful, friendly leaders that want to provide customers with excellent quality products and knowledgeable service like no other local business in town.
Nyberg's will pay the Store Leader's health insurance in-full. This does not include dependents. Nyberg's ACE offers a flexible schedule, competitive pay, and advancement opportunities.
General Summary
The Store Leader manages overall store operations and the achievement of company goals and directives.
Essential Duties & Responsibilities include the following. Other duties may be assigned.
Customer Service
• Provide positive representation of store.
• Proactively assist customers and employees in solving problems.
• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
• Provide a professional, friendly, outgoing demeanor; work well with customers as well as fellow associates.
• Ensure all calls and pages are answered promptly, courteously and effectively.
• Handle customer complaints. Work to resolve problems with the customer and have store’s best interest taken into consideration.
• Possess excellent product knowledge and knowledge of store layout and location of products.
Store Operations
• Ensure a positive, professional and safe work environment for all associates.
• Supervise the “general operations” of the entire store.
• Responsible for opening and closing the store.
• Assist with the implementation of Store Support Center programs.
• Ensure successful Loss Prevention, Safety and Internal Audits.
• Work with Operations Manager and Assistant Store Leaders on all aspects of running the store.
• Participate in weekly management staff meetings.
• Communicate issues to the appropriate Store Support Center department with Operations Manager's approval.
• Assist with special projects within the district as set forth by the District Manager.
• Implement new Standard Operating Procedures into store execution.
• Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas.
• Ensure that weekly price changes and label updates are completed timely and accurately.
• Oversee all cashiering functions including training, maintenance, audits, and reports.
• Manage and direct preventative maintenance and repairs in order to maximize and protect all physical assets (i.e. building, fixtures and equipment)
• Visit competition to be familiar with what they are doing.
• Perform all other duties as assigned.
Inventory & Merchandising
• Assist to ensure forklift operations and receiving is completed in a safe and efficient way.
• Assist to ensure receiving, checking in and stocking of merchandise adheres to best practices and Standard Operating Procedures.
• Responsible for maintenance of back stock levels.
• Assist to ensure that cycle counts and negative on hand reports are completed timely and accurately.
• Assist in ordering and maintaining desirable product inventory levels to ensure in-stocks and store profitability.
• Assist with merchandise resets throughout the store.
• Assist to ensure all signage is current in the store.
• Assist in presenting a clean and orderly sales floor, including end caps and promotional and incremental merchandising.
Hiring & Training of Associates
• Assist in training of all associates.
• Actively recruit and promote the advancement of associates.
• Assist in hiring, training, scheduling, reviewing, rewarding and coaching Head Cashiers and Cashiers.
Leadership
• Manage all aspects of store operations.
• Lead by example; be approachable by all associates and customers.
• Participate in and lead store meetings.
• Communicate any merchandising, cost control or sales idea to the Merchandiser in Charge for follow up.
• Prepare and challenge yourself for future advancement.
Education
High School or GED equivalent. Completion of NHRA Advanced Course in Hardware Retailing recommended.
Experience
Previous retail management experience required. Hardware store experience highly advantageous.
Physical Demands
Standing, walking, lifting (up to 50lbs) and climbing.
If you're excited about joining a team that appreciates your dedication and offers avenues for growth, we invite you to submit your application. Join Nyberg's ACE and become an integral part of our vibrant and customer-focused environment.
In an effort to support the community, Nyberg's ACE is an equal opportunity employer.
Nyberg's ACE, a trusted family-owned, local business for 65 years, prides itself on friendly service, top-notch products, and community engagement. Our dedicated retail associates consistently go the extra mile to assist customers, and we are committed to giving back to the communities we serve. Employees enjoy flexible schedules, competitive pay, and opportunities for growth while gaining valuable product knowledge. We are an equal-opportunity employer that welcomes individuals from all backgrounds and strives to create a welcoming and inclusive work environment.