Part-Time Sales Associate

Retail

When you walk into an ACE hardware store, you will instantly see dozens of items that people use to fix things or better yet, to make home improvements. You are greeted by one of our Red Vested Heroes ready to help you with your project! “What can I help you find?”

Most of the time, people go into an Ace hardware store with some kind of problem, and when they leave, they have a solution. Our mission is to be the most helpful hardware store on the planet! That’s what an Ace hardware store is all about.

How would you like to be one of our Red Vested Heroes? The problem-solver. The person with the helpful advice. The I-know-exactly-where-to-find-that-part person.

Bell Ace Hardware is a family-owned local hardware store serving Western Lehigh County and Eastern Berks County since 1989. We are an essential business, always open and forever helpful!

BELL ACE HARDWARE is looking to hire additional part-time Red Vested Heroes to join our TEAM.

Position Summary:

The primary responsibility of the Part-Time Sales Associate position is to maintain outstanding customer service, generate sales, merchandise product, support the store management team, and become an intricate component of our progressive team environment.

Typical schedule: 16 to 29-hour variable work week that may include weekends

Essential Duties:

  • Ensure each customer receives amazing service utilizing the S.A.L.E.S. strategy
  • Perform all tasks in the store including such activities as customer service, sales, cashiering, product placement, receiving of merchandise, processing shipments, store stocking, store cleanliness, housekeeping, and operating equipment
  • Execute the daily operational, day-to-day goals and priorities assigned by store management
  • Be knowledgeable about the store layout, products, and services
  • Maintain awareness of all sales, promotions, and advertisements
  • Solicit customers to open and understand the benefits of an Ace Rewards card
  • Answer phones following prescribed company instructions
  • Learn and perform tasks associated with store services:

Mix paint and use the color matching computer

Fill propane tanks per company procedure

Cut rope, chains, hose, plastic tubing, glass, Plexiglas, fencing, etc.

Duplicate keys

  • Attend mandatory store meetings
  • Uphold merchandising and store cleanliness standards
  • Understand and adhere to all store policies regarding safety, security, and loss prevention
  • Attend in-store training sessions to continually improve job performance, product, and product use knowledge
  • Other responsibilities as assigned by store management

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, experience, skill, and/or abilities required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

  • High School degree or equivalent required
  • Ability to combine amazing customer service with strong sales skills
  • Possessing a vast product knowledge of hardware related products is a plus, but a willingness to learn is required
  • Prior experience in a hardware or retail sales environment is a plus
  • Must have basic computer skills, experience with retail computer systems such as Epicor Eagle is a plus
  • Must be punctual and have the ability and willingness to work flexible hours including evenings, weekends, and holidays to meet the needs of the business
  • Must be a solid team player with excellent interpersonal and communication skills
  • Must maintain a neat professional appearance and maintain appropriate grooming habits

The minimum physical requirements for the essential functions of this position include:

  • Ability to retrieve, handle, and move merchandise which will require bending, squatting, twisting, climbing ladders and the ability to lift up to 40 lbs on a routine basis
  • Ability to provide continual customer service which will require talking, standing, and walking throughout store for up to 4 hours or more at a time
  • Ability to read product labels, dispense product knowledge, and communicate with our customers
  • Ability to utilize cash registers and computers and assemble some products which will require sufficient manual dexterity

Job responsibilities may change based on the needs of the business.

Bell Ace Hardware may require random or reasonable suspicion drug testing.

Bell Ace Hardware is an equal opportunity employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics, or any other category protected under applicable law.

Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation.

We are seeking outgoing, friendly, and helpful team members to welcome and assist customers. Previous hardware experience is a plus but not a requirement as we provide extensive training.

At Ace Hardware, we’re independently owned and operated so helping our community is our number one priority. Make an impact in the community by helping your neighbors with their projects while working in a fast-paced and fun environment. Our mission is to go the extra mile for our customers and build a team that has the same attitude!

Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment. Ace goes beyond hardware: build a future, a purpose, and a community with us.

Company Introduction

Bell Ace Hardware is based in Trexlertown, Pennsylvania and has been serving our community since 1989. We are committed to being "the Helpful Place" by offering our customers personal service, quality products and a convenient shopping experience from the local experts who know you best. Bell Ace Hardware is the only place where they can get a more personal kind of helpful. Its what we built our culture around and why we’re so great at what we do.
Proudly local, serving your neighborhood.