Corporate Jobs

The Job

The Sr. Enterprise Pricing Analyst will leverage strategic frameworks, competitive research and business data to help develop and drive continued adoption of Enterprise Pricing strategies across the business. Provide analytical, process and systems support to merchandising teams to enable strategic management of enterprise pricing and profitability, from purchase price through end consumer retail.

What you’ll do:

• Set and maintain Ace Hardware’s everyday retail price recommendations for assigned categories including current and new SKUs
• Monitor and react to cost and competitive changes and pro-actively develop pricing opportunities to drive retailer profitability. (Work may include excel based analysis or pricing management software)
• Analyze and communicate sales and margin impact of retail pricing and/or cost changes to merchant team
• Conduct Ad-Hoc Analysis to Support Definition and Refinement of Wholesale Pricing Strategy
• Partner with Merchants to Analyze Pricing Simulations (mass valid reports and/or custom) & Develop Recommendations
• Manage Wholesale Competitive Strategy, Analysis & Insights
• Partner with Traffic and Merchants to execute cost changes and ensure freight Rates are updated and incorporated into pricing (Cost change portal)
• Investigate / troubleshoot and correct SKU purchase price and/or retailer cost issues in SAP including root cause analysis and process improvements to prevent in future
• Work collaboratively within the retail pricing team to share best practices and learnings with teammates
• Maintains daily dashboards/exception reports including but not limited to $0 Retails, Low Margin SKU Report, MAP pricing, Vendor Change Dashboard
• Executes additional ad hoc tasks in SAP- Reduced Handling, Patronage Code and Flag
• Review store inquiries related to retail pricing and provide resolution
• Maintain tracking of issues through resolution
• Ensure issues are resolved within the SLA timeframe
• Work collaboratively with Category Management and Merchandising to ensure common understanding of the category strategy
• Analyze pricing of the assortment incorporating the category strategy and present how it translates to an overall pricing strategy
• Identify and execute (with management support) potential special projects that will add value to the department or company
• In store signage program ‘Get Credit for Value’: Manages quarterly system execution, fields inquiries from retailers related to program, run monthly reporting
• Custom Store Profitability/Pricing Guidance: Create store profitability trend/pricing reports and provide recommendations to retailers on improving profitability
• Present Pricing Strategy to internal stakeholders and retailers (New Owners Institute & other)
• Participate in category review processes to optimize profitability

What you will need:

Knowledge, Experience, and Competencies:

Experience and Technical Requirements:

• Bachelor’s Degree in Business, Finance, Engineering or related field
• 5+ years analytical experience in Retail, CPG or Management Consulting industries
• Prior experience with SAP Cost/Price Management systems preferred
• Prior retail and/ customer service experience preferred
• Strong analytical and structured problem-solving skills
• Ability to analyze, evaluate and interpret complex data
• Ability to communicate effectively verbally and written to various levels of corporate and retail management (e.g., manager through VP and store associate through owner)
• Highly creative, flexible and adaptable with good follow-through
• Proficient in Microsoft Office applications (e.g., Outlook, Excel, PowerPoint, Word)
• Experience with analytical and visualization tools such as Alteryx or Power BI preferred

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:

• Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 126% of your target opportunity!)
• Generous 401(k) retirement savings plan with company contributions, averaging 9.6% per year of eligible earnings over the past 5 years
• Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability ) & life insurance benefits for you and your dependents
• 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire
• Company Car, phone and fuel card are provided for field-based positions
• Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities – and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
• Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review
• We know the work environment matters. That’s why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales
• We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more!
• Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more
• Birth/Adoption bonding paid time off
• Adoption cost reimbursement
• Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
• Identity theft protection

* Benefits are provided in compliance with applicable policies.

We want to hear from you!
When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets.

Equal Opportunity Employer
Ace Hardware Corporation and its subsidiaries are committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.

This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.

$18.22 - $26.00 per hour

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:

• Weekly Pay
• Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 126% of your target opportunity!)
• Generous 401(k) retirement savings plan with company contributions, averaging 9.6% per year of eligible earnings over the past 5 years
• Comprehensive health coverage (medical, dental, vision and disability) & life insurance benefits for you and your dependents
• Paid Time Off Programs (incl. vacation, paid sick time, holiday pay)
• Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities – and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
• Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical yearly review
• Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and more
• Adoption cost reimbursement
• Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events

* Benefits are provided in compliance with applicable policies.

Job Description:

About This Role

As an Accounts Payable Associate for the Ace Hardware Corporation, you will have an opportunity to perform the invoice three-way-match reconciliation process. You will be responsible for responding to vendor inquiries, and ongoing interaction with the merchandising and warehouse business partners to resolve invoice discrepancies and vendor questions.

What You’ll Do

• Work with vendors, buyers, A/P, and internal customers on queries and issues regarding invoices and chargeback’s. The associate will need to look at several disparate systems and be able to understand the complex previous transactions to answer the customer needs and take the initiative to solve the problem and ensure all cross-functional stakeholders are aware of the decision.
• Performs three-way match process for receipt of goods, invoice, and purchase order using SAP GR/IR functionality. The associate will need to review and examine the merchandising PO as part of discrepancy resolution. Send action requests to buyers and to warehouse employees to verify or check previous transactions that do not match within SAP, and follow through to ensure resolution.
• Prepare deduction and repayment chargeback’s ensuring that all necessary supporting documentation is present and that all proper accounting controls are followed.

Who You Are

• Adaptable and have the ability to learn quickly in a high-pressure environment, you enjoy new tasks and challenges and looking for opportunities to implement improvements. You are driven by helping your customers or end users, being helpful comes first.

Required Skills

• Associates degree or relevant work experience.
• 2 years experience in a large corporate high-volume A/P environment, to include in-depth understanding of vendor relationships and billing practices, payment terms, and vendor payment processing.
• Understanding of accounting and finance relative to Accounts Payables and inventory, with knowledge of the cross-functional impacts and consequences generated from finance and receiving transactions.
• Connect cross-functionally and develop effective internal and external working relationships with members of Procurement, warehouse management, and the vendor community.
• Ability to understand, investigate and resolve problems using root-cause research skills
• Must have experience in Microsoft Office, specifically basic skills in Word and strong skills in Excel (knowledge of formulas and pivot tables).
• SAP experience required.
• Ability to compose reports and correspondence using good business vocabulary and proper grammar and construction.

#LI-RM1

We want to hear from you!
When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets.

Equal Opportunity Employer
Ace Hardware Corporation and its subsidiaries are committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.

This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.

The Job

As Ace Hardware diversifies its sourcing countries of origin, The Import Quality Assurance Manager is responsible for policies, procedures and standards that drive continuous improvement of product quality assurance, in the import and private label departments. This includes direct management of 3rd party companies for all vendor compliance, factory audits, PO inspections, and product testing. This position will work directly with our Sourcing Director and QA team in Shanghai for product quality, inspections, and factory compliance. Other essential responsibilities are to work with vendors to ensure product regulatory compliance and to compile a data base of import product specification standards. This position will partner with the import and domestic merchants to address their vendor factory audits, inspections and product compliance to meet Ace standards. Additionally, this position will foster ongoing communication with the Import Inventory Team on vendor and factory changes/issues, collaborate with Ace’s International Logistics and Global Security teams to maintain import factory compliance with US Customs’ CTPAT program.

What you’ll do:

• As part of the strategic roadmap, implement external testing and report management of product against multi-national brands for regulatory compliance, fit, function and quality.
• Work with suppliers and QA team in Shanghai to develop full Ace Hardware product specification sheets on all import products.
• Manage the import factory audit and inspection processes thru Ace’s 3rd party services provider for quality assurance, U.S. Customs CTPAT compliance, and social/ethical responsibilities for 350+ import factories. Utilize risk management to target spending.
• Manage product quality and package construction for all Ace Brand products across all Ace entities (Ace Imports, International, Emery-Jensen, and Ace Wholesale Domestic). Develop product standards and specifications to be maintained in Ace’s systems.
• Manage import product safety and testing thru Ace’s 3rd party testing labs to maintain a high level of quality assurance. Collaborate with the Ace Merchants on their product quality and packaging to eliminate consumer risk and reduce defective rates.
• Merchandising Department representative on Ace’s Global Security CTPAT Committee with members from Ace Import Logistics, Supply Chain, and Global Compliance teams to maintain vendor compliance with U.S. Customs.
• Daily / weekly / monthly import operational duties include (but not limited to) the following: Addressing vendor and factory compliance issues. Monitoring the CPSC industry portal for product recalls. Improve and streamline SOP’s for import operational procedures. Address product quality and defective rates with Ace vendors. Collaborate with the Ace Merchants to improve product quality and vendor compliance.
• Responsible to maintain import financial budgets as assigned for audits, inspections, product testing, defectives, and other department related projects.
• International Travel: 1 to 2 trips per year to work with the AGD Shanghai QC team on process and compliance related training, such as the U.S. Customs CTPAT program, factory audits, and PO inspections.
• Domestic Travel: 2 Ace conventions per year for booth set up, address Ace retailer quality concerns, and work with import vendors on defective issues. Potential travel for vendor visits, retailer visits, and job-related seminars such as QC/QA industry training, product compliance and safety training, etc.

What you will need:

Knowledge, Experience, and Competencies:

Experience and Technical Requirements:

• Bachelor’s Degree in business, operations management, or international management
• 10+ years of retail and / or wholesale experience
• Experience in quality assurance environment
• Import QA/QC Experience (audits, inspections, product testing, etc.)
  • International / import experience required.
  • Previous International travel experience
• An understanding of company purchasing or procurement processes
• A working knowledge of import and/or international merchandising
• Understand and efficient with the following programs/systems:
  • Excel / Outlook / Word / Power Point / SAP
• Key Competencies Required:
  • Organizational and Planning Skills
  • Critical Thinking and Problem-Solving Skills
  • Communication Skills (verbal, written, and group presentation)
  • Negotiation
  • Decision-Making Ability
  • Team Oriented Focus
  • Influencing and Leading
  • Conflict Management
  • Adaptability (ability to handle and manage change)
• Travel Requirements up to 20%
  • Some International Travel Required
  • Valid Passport

#LI-MS1

$112400 - $140400

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:

• Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 126% of your target opportunity!)
• Generous 401(k) retirement savings plan with company contributions, averaging 9.6% per year of eligible earnings over the past 5 years
• Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability ) & life insurance benefits for you and your dependents
• 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire
• Company Car, phone and fuel card are provided for field-based positions
• Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities – and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
• Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review
• We know the work environment matters. That’s why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales
• We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more!
• Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more
• Birth/Adoption bonding paid time off
• Adoption cost reimbursement
• Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
• Identity theft protection

* Benefits are provided in compliance with applicable policies.

We want to hear from you!
When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets.

Equal Opportunity Employer
Ace Hardware Corporation and its subsidiaries are committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.

This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.

The Job

The Merchandising Program Manager is responsible for all aspects of the Services assortment strategy: identifying services SKUS, sourcing assortment gaps, communication of demand needed to Inventory, communication between Ace Services and Ace Merchandising, Inventory, Ace B2B, and Retail Operations. The position provides leadership within the organization via a thorough understanding of the competitive marketplace and trends, opportunities for Ace Service Providers and customers to grow via a complete assortment, and ability to articulate and drive an action plan to execute. The merchant manages highly complex categories with high growth potential that require the highest level of strategic focus. Primary department focus is on Plumbing, HVAC & Electrical.

What you’ll do:

• The Merchandising Program Manager contributes to the overall merchandising strategy and manages their team’s execution toward achieving profitable top and bottom-line growth in home services.
• Identify opportunities within strategic planning process to grow respective category in terms of sales and gross profit, presents plan to leadership for support and revisit throughout the year to report progress and shifts in execution.
• Works with merchant enterprise counterpart on all line reviews, strat planning, sku rationalization and key vendor negotiations.
• Ability to develop, implement and course correct 3–5-year plans
• The Ace Merchandising team – it is imperative that the Home Services Merchant provide counsel and perspective on what is required to succeed in their Channel, by region. Ace Services will not be successful unless we have a differentiated approach from the Co-Op model.
• Retail Operations – Ensure the alignment of Ace Retailers to the Ace Services channel by developing sales and operational strategies that address the specific purchasing habits of the Home Service Businesses customer to provide a clear direction for Ace stores to sell to the local Service Provider
• The Vendor/Rep Community – Working hand in hand with the vendors and vendor reps provides us with the immediacy of relationship necessary to win in the hyper competitive wholesale world.
• The Services Sales team & Providers – The success of any negotiated program is ultimately determined by the implementation and buy-in at the services installer level, and the odds of success increase greatly when working closely with these leaders.
• The Home Service Businesses) – The Home Services Merchant must understand Service Provider needs and what problems they can solve for our customers. Additionally, they must be forward thinking enough to anticipate future opportunities and proactively pursue them.
• The Home Services Merchant role identifies products that are needed either regionally or nationally for Ace Services. Working with Ace merchants, they negotiate pricing, assortment, payment terms, promotional buy periods, rebates, co-op, etc.) for warehouse and drop ship vendors.
• Under the guidance of the Director of Services, and in conjunction with the Ace Merchandising team, their goals are to obtain programs equal to or better than competitors’ programs and secure adequate inventory in a timely fashion.
• These programs drive margin and revenue generation for the Services division of the Ace Enterprise. Successful implementation of said programs requires industry knowledge, merchandising management experience, sales interaction, and Services strategy integration.
• Attend Service Business locations to assess needs, understand Go-to-market Strategy, and identify assortment gaps.
• Communicate best practices (inventory, Ordering, Truck Stock, etc.) to all Service Providers.
• Key communication contact for Ace Officer team, and Home Services Steering Committee.
• Communicate with local Ace retailers to align to each service company on product and inventory to best service the customer and resolve issues as they come up
• Assist in inventory planning for select Services skus.
• Assist in diagnosing and resolving vendor service issues.

What you will need:

Knowledge, Experience, and Competencies:

Experience and Technical Requirements:

• 7+ years of business experience
• 3+ years managing product categories.
• Excellent problem-solving skills required.
• Excellent interpersonal skills required.
• Understand financial measures that impacts corporation.
• Demonstrate strong decision-making skills.
• Highly creative, flexible, and adaptable with good follow-through
• Versatility to work multiple categories simultaneously.
• Proven ability to multi-task projects and meet deadlines.
• Excellent verbal and written communication skills
• Proficient in Microsoft Outlook, Word, Excel, Access, Power Point,
• Knowledge of PCM, SAP and guided Ad-hoc reporting tools
• Ability to travel 20%

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:

• Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 126% of your target opportunity!)
• Generous 401(k) retirement savings plan with company contributions, averaging 9.6% per year of eligible earnings over the past 5 years
• Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability ) & life insurance benefits for you and your dependents
• 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire
• Company Car, phone and fuel card are provided for field-based positions
• Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities – and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
• Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review
• We know the work environment matters. That’s why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales
• We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more!
• Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more
• Birth/Adoption bonding paid time off
• Adoption cost reimbursement
• Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
• Identity theft protection

* Benefits are provided in compliance with applicable policies.

We want to hear from you!
When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets.

Equal Opportunity Employer
Ace Hardware Corporation and its subsidiaries are committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.

This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.

About This Role

The Convention Planner II supports the Associate Convention Manager in the management and production of the two annual Ace Conventions, in addition to activities surrounding Emery Jensen Edge, and Ace Handyman Services events. This position has the primary role in the development, planning, coordination, and administration of all exhibitor activities. Additional responsibilities include Show floor layouts, vendor/exhibitor invoicing, and payment collections.

What You’ll Do

• Exhibit Floor Plan Layout & Booth Layout - Design the master show floor layout based on corporate priorities and evaluate the attendee flow patterns to assure for ease of convention workability. Re sponsible for the coordination and assignment of booths, the communication of available space to corporate staff, and to maximize convention show floor space to allow for increased corporate income opportunities. Collaborate cross-functionally with corporate departments that have booth space at show to ensure all needs & objectives are met. Manage process of corporate booth design and all components (furniture, fixtures, graphics, utilities, etc.) of booth orders

• Exhibitor Booth Management – Facilitate communication with Vendor Engagement and Merchandising to secure booth commitments, booth assignments and manage floor plan adjustments as needed. This activity includes the setup and maintenance of the “booth management system”

• Booth Financials – Produce and distribute invoices of the exhibitor booth and sponsorship fees. Collect and apply $26 million in revenue annually. Coordinate with Finance to track EFT payments and newly cleared vendor deductions, along with needed vendor deduction reversals. Manage collection solicitation process and align with Merchandising Department to secure final outstanding payments after completion of event

• Convention & Booth Graphic Development – Collaborate with internal corporate clients to ensure booth graphics are developed and submitted by service contractor deadline to minimize corporate expense. Review and approve all booth related graphics with the general contractor. Review and approve general overall show graphic design

• Show Sponsorship and Convention Guide Advertising Sales – Establish available opportunities and pricing, provide direction for creative design of marketing materials, develop, and execute sales plan to maximize revenue and offset corporate expenses. Source and fulfill secured sponsorships and advertising. Annual sponsorship goal is $200,000 per show; convention guide advertising goal is $35,000 per show

• Freight Management – Manage with assistance of internal traffic team all inbound and outbound corporate convention freight strategy to minimize costs. Develop move-out plan for corporate booths and lead on-site implementation of the process

Who You Are

The ideal candidate would be someone who is detail-oriented with the drive to work with business partners to produce successful, exciting conventions and meetings. They would thrive on collaboration and being part of a high-performing team who also brings new ideas and perspectives to continue to drive innovation and excitement to the show floor.

Required Skills

• Minimum 5+ years of Convention, Large Event Planning or Meeting Planning Experience preferred

• Bachelor’s degree in business or equivalent work experience.

• CEM and or CMP preferred.

• Ability to negotiate service agreements and other contracts

• Strong negotiating skills

• Ability to solve problems and be able to influence personnel to resolve complex situations independently

• Strong math skills and an understanding of budget reconciliation and review, in addition to strong verbal and written communication skills.

• Strong working knowledge of Microsoft business suite including but not limited to Excel and Word in addition to show management software packages such as ExpoCad

• Experienced in working cross-functionally among multiple departments

• Demonstrate ability to operate independently and make sound business decisions with minimal supervision

• Detail oriented, organized with a desire to succeed

• Ability to manage multiple projects simultaneously

• Ability to travel up to 10% of the time when needed.

#LI-CW1

$71000 - $88500 Per Year

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:

• Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 126% of your target opportunity!)
• Generous 401(k) retirement savings plan with company contributions, averaging 9.6% per year of eligible earnings over the past 5 years
• Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability ) & life insurance benefits for you and your dependents
• 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire
• Company Car, phone and fuel card are provided for field-based positions
• Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities – and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
• Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review
• We know the work environment matters. That’s why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales
• We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more!
• Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more
• Birth/Adoption bonding paid time off
• Adoption cost reimbursement
• Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
• Identity theft protection

* Benefits are provided in compliance with applicable policies.

We want to hear from you!
When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets.

Equal Opportunity Employer
Ace Hardware Corporation and its subsidiaries are committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.

This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.

$75000 - $85000

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

In addition to providing our employees a great culture, Ace / Emery Jensen Distribution also offers competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:

• Incentive opportunities, based on role/grade level (rapid company growth over the past 2 years resulted in incentives being paid out above 125% of your target opportunity!)
• Generous 401(k) retirement savings plan with company match at 4% of eligible earnings (from day 1 of your first contribution)
• Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
• 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire
• Company Car, phone and fuel card are provided for field-based positions
• Flexible working arrangements (Non-Field positions can work from home up to 2 days per week)
• Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities – and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
• Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review
• We know the work environment matters. That’s why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales
• We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more!
• Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more
• Birth/Adoption bonding paid time off
• Adoption cost reimbursement
• Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
• Identity theft protection

* Benefits are provided in compliance with applicable policies.

We want to hear from you!
Emery Jensen Distribution delivers wholesale products and best-in-class service to independent retailers in the Pro Lumber Yards, Home Centers, Paint, Hardware Stores, Decorating Stores, and E-retailer space. Our goal is to support sustainable and profitable growth for our customers by offering the broadest assortments, best pricing, and most knowledgeable team. We have national scale, a regional focus and the commitment to serve our customers and support each other. Come find out why a career with Emery Jensen Distribution is right for you.

Equal Opportunity Employer
Emery Jensen Distribution, a subsidiary of Ace Hardware, is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.

This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.

The Job

Emery Jensen Distribution is a subsidiary of Ace Hardware Corporation that sells and distributes hardline products to independent Pro, Lumber, Paint, Hardware and E-retailer customer segments.

As an Emery Jensen Distribution Retail Planning & Execution Specialist in the Southeast, you will lead the execution of conversion, new store, and remodel projects.

What you’ll do

• Provide onsite execution leadership of conversion, new store, and remodel retail projects both on time and within budget for projects in your region (Midwest) and across the country
• Coach, mentor, motivate and inspire on-site project team members to perform their work with excellence – including both internal Retail Execution team members and 3rd party MSO (Merchandising Service Organization) team members
• Review all project documents (floor and assortment plan, project meeting recaps, etc.) and provide recommendations or proactively seek any clarification needed
• Develop in-depth understanding of EJD planograms (POGs) and fixture and review and approve the fixture order form 6 weeks prior to project execution
• Leverage standard company templates to create a detailed project execution plan 4 weeks prior to project start and provide proactive daily and weekly tracking inputs and communication to key stakeholders throughout project execution (including project team members and the customer)
• Apply creative problem solving skills to find solutions to project challenges and provide input and guidance on any process improvement opportunities
• Share learnings and best practices with the entire Retail Execution team and serve as SME (subject matter expert) and provide training support in key areas of strength or specialization
• Perform prospecting store walks – taking store, fixture, and aisle measurements and providing “As-Is” assortment plan inputs
• Support with ad hoc project or store merchandising work as needed

What you need to succeed

• 10 years of store planning or visual merchandising experience in retail environment and / or Bachelor’s Degree with 7 years of experience
• Road warrior mentality with willingness to travel up to 80%
• Excellent interpersonal and written/verbal communications skills with customers and colleagues
• Detail-oriented and extremely organized self-starter who is able to thrive in a fast paced entrepreneurial environment.
• Proven ability to manage multiple tasks, solve problems and meet deadlines
• Ability to work autonomously and accomplish objectives in active store environment
• Proven ability to present persuasively to customers
• Ability to manage large-scale store remodel, conversion, and ground up build projects
• Understanding of hardware product categories and hardware industry preferred
• Embodies company values and is customer focused
• Ability to climb a ladder, carry 35lbs and put away stock away.
• Preferred residence: Atlanta, GA or Charlotte, NC

#LI-FP1

$60000 - $75000

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

In addition to providing our employees a great culture, Ace / Emery Jensen Distribution also offers competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:

• Incentive opportunities, based on role/grade level (rapid company growth over the past 2 years resulted in incentives being paid out above 125% of your target opportunity!)
• Generous 401(k) retirement savings plan with company match at 4% of eligible earnings (from day 1 of your first contribution)
• Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
• 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire
• Company Car, phone and fuel card are provided for field-based positions
• Flexible working arrangements (Non-Field positions can work from home up to 2 days per week)
• Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities – and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
• Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review
• We know the work environment matters. That’s why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales
• We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more!
• Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more
• Birth/Adoption bonding paid time off
• Adoption cost reimbursement
• Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
• Identity theft protection

* Benefits are provided in compliance with applicable policies.

We want to hear from you!
Emery Jensen Distribution delivers wholesale products and best-in-class service to independent retailers in the Pro Lumber Yards, Home Centers, Paint, Hardware Stores, Decorating Stores, and E-retailer space. Our goal is to support sustainable and profitable growth for our customers by offering the broadest assortments, best pricing, and most knowledgeable team. We have national scale, a regional focus and the commitment to serve our customers and support each other. Come find out why a career with Emery Jensen Distribution is right for you.

Equal Opportunity Employer
Emery Jensen Distribution, a subsidiary of Ace Hardware, is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.

This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.

The Job

The Enterprise Pricing Analyst will leverage strategic frameworks, competitive research and business data to help develop and drive continued adoption of Enterprise Pricing strategies across the business. Provide analytical, process and systems support to merchandising teams to enable strategic management of enterprise pricing and profitability, from purchase price through end consumer retail.

What you’ll do:

Retail Pricing & Profitability Strategy, Analysis & Insights:

• Set and maintain Ace Hardware’s everyday retail price recommendations for assigned categories including current and new SKUs
• Monitor and react to cost and competitive changes and pro-actively develop pricing opportunities to drive retailer profitability. (Work may include excel based analysis or pricing management software)
• Analyze and communicate sales and margin impact of retail pricing and/or cost changes to merchant team

Wholesale Pricing & Profitability Strategy, Analysis & Insights:

• Conduct Ad-Hoc Analysis to Support Definition and Refinement of Wholesale Pricing Strategy
• Partner with Merchants to Analyze Pricing Simulations (mass valid reports and/or custom) & Develop Recommendations
• Manage Wholesale Competitive Strategy, Analysis & Insights

Pricing Maintenance Simplification, Maintenance & Support:

• Partner with Traffic and Merchants to execute cost changes and ensure freight Rates are updated and incorporated into pricing (Cost change portal).
• Investigate / troubleshoot and correct SKU purchase price and/or retailer cost issues in SAP including root cause analysis and process improvements to prevent in future
• Work collaboratively within the retail pricing team to share best practices and learnings with teammates
• Maintains daily dashboards/exception reports including but not limited to $0 Retails, Low Margin SKU Report, MAP pricing, Vendor Change Dashboard
• Executes additional ad hoc tasks in SAP- Reduced Handling, Patronage Code and Flag

Store Retail Pricing Support:

• Review store inquiries related to retail pricing and provided resolution
• Maintain tracking of issues through resolution
• Ensure issues are resolved within the SLA timeframe

Contribute in the Category Review Process as Assigned:

• Work collaboratively with Category Management and Merchandising to ensure common understanding of the category strategy
• Analyze pricing of the assortment incorporating the category strategy and present how it translates to an overall pricing strategy

What you will need:

Experience and Technical Requirements:

• Bachelor’s Degree in Business, Finance, Engineering, or related field
• 3+ years analytical experience in Retail, CPG or Management Consulting industries
• Prior experience with SAP Cost/Price Management systems preferred
• Prior retail and/ customer service experience preferred
• Strong analytical and structured problem-solving skills
• Ability to analyze, evaluate and interpret complex data
• Ability to communicate effectively verbally and written to various levels of corporate and retail management (e.g., manager through VP and store associate through owner)
• Highly creative, flexible and adaptable with good follow-through
• Proficient in Microsoft Office applications (e.g., Outlook, Excel, PowerPoint, Word)
• Experience with analytical and visualization tools such as Alteryx or Power BI preferred

#LI-CW1

$70000-$86000

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:

• Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 126% of your target opportunity!)
• Generous 401(k) retirement savings plan with company contributions, averaging 9.6% per year of eligible earnings over the past 5 years
• Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability ) & life insurance benefits for you and your dependents
• 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire
• Company Car, phone and fuel card are provided for field-based positions
• Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities – and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
• Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review
• We know the work environment matters. That’s why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales
• We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more!
• Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more
• Birth/Adoption bonding paid time off
• Adoption cost reimbursement
• Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
• Identity theft protection

* Benefits are provided in compliance with applicable policies.

We want to hear from you!
When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets.

Equal Opportunity Employer
Ace Hardware Corporation and its subsidiaries are committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.

This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:

• Weekly Pay
• Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 126% of your target opportunity!)
• Generous 401(k) retirement savings plan with company contributions, averaging 9.6% per year of eligible earnings over the past 5 years
• Comprehensive health coverage (medical, dental, vision and disability) & life insurance benefits for you and your dependents
• Paid Time Off Programs (incl. vacation, paid sick time, holiday pay)
• Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities – and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
• Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical yearly review
• Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and more
• Adoption cost reimbursement
• Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events

* Benefits are provided in compliance with applicable policies.

Job Description:

The Job

The Protective Security Officer will ensure the safety and security of the corporate environment. Be a liaison between corporate visitors and employees. Represent the Loss Prevention Department through positive interactions with employees, visitors, vendors and contractors through effective verbal and written communication. Ensure adherence to corporate security policies via computer-based CCTV and access control systems. Resolve situations calmly, tactfully and with common sense. Be prepared and poised to recognize and respond to any immediate threat to life safety.

What you’ll do:

• Monitor access and activities on the corporate campus via CCTV and access control software.
• Conduct foot patrols of facility for safety and security compliance. Monitor alarm system and respond to/verify all alarm activations.
• Using access control system, assign and edit security clearances for employees, contractors, and visitors. Determine access levels and add accordingly to access badges.
• Verify employment status of employees and contractors who have lost or misplaced their identification badge. Monitor and verify updates to employment terminations and hires. Operate a two-way radio using approved, professional nomenclature.
• Communicate verbally and in writing with other PSOs and supervisor regarding unusual activities and circumstances observed anywhere on campus.
• Communicate effectively and respectfully with employees, contractors and visitors. Monitor iLobby to be aware of expected daily visitors and assist visitors with check-in procedures. Monitor Woodridge warehouse via CCTV with on-site security contractor. Ensure alarm activation and deactivation daily at Woodridge facility.
• Provide professional service to visitors. Offer exceptional “White Glove” treatment from first contact. Direct and assist in electronic registration of guests. Ensure meeting hosts are notified of visitors and follow up if the visitor is not greeted by host in a prompt manner. Offer escort if host cannot respond to the lobby to greet their guest(s). Notify other PSOs and or supervisor if you must leave your assigned desk post.
• Assist loss prevention supervisor on projects, including research on latest equipment and training strategies. Enter requests for facility and security control issues. Serve as liaison with security equipment provider to troubleshoot and resolve issues in person or via remote communication. Attend training on relevant topics and be prepared to present subject to coworkers in a structured setting. Prepare content to be published on Ace Online on topics related to your job duties. Review Loss Prevention Best Practices and provide input on updates.
• Take appropriate action to stop an armed assailant. Employ Loss Prevention Best Practices and Ace Hardware equipment to identify and respond to active threats. Inspect equipment daily for operational readiness and immediately report equipment malfunctions to the Loss Prevention Supervisor for repair or replacement. Attend active assailant training on an annual basis, including a review and update of Best Practices.
• Take appropriate action as first responder to all other life safety incidents which may require administration of first aid procedures. Report life safety incidents or matters involving property damage on Ace Hardware approved incident report. As quickly as practical, report life safety incidents to Loss Prevention Supervisor. Escort first responders within the facility as needed and serve as liaison between first responders and Ace Hardware Corporation regarding safety and security issues. Use knowledge of investigative techniques and evidence identification, collection, and preservation to assist first responders in criminal matters.
• Successfully complete quarterly in-house training. Prepare lesson plans and present material as subject-matter expert on topics relevant to job duties. Be proficient in Office Suite software (Word, Excel, PowerPoint) and use it to deliver training material.
• Maintain certification on Ace-mandated licenses including, but not limited to: Firearm Control Card (FCC/Tan), Permanent Employee Registration Card (PERC), Firearm Owners Identification Card (FOID), annual mandated firearms qualification, biannual first aid/CPR/AED certification, and O/C spray certification. Attend and pass annual Ace and State firearms qualification. Train on shield/rapid deployment threats annually

What you will need:

Knowledge, Experience, and Competencies:

Experience and Technical Requirements:

• Minimum 10 years armed guard, armed law enforcement or armed military experience required
• Military experience, law enforcement experience, Associates Degree or Bachelor’s degree preferred.
• Ability to analyze situations quickly and objectively, and to determine proper course of action to be taken.
• Take and successfully complete assessment including physical agility, psychological and handgun proficiency, periodically
• Undergo complete criminal background investigation prior to employment
• Knowledge of courtroom testimony techniques
• Experience in de-escalation techniques
• Ability to develop skill in the use and care of firearms, O/C, handcuffs, radio use
• Good general intelligence and emotional stability.
• Must meet Fit for Duty requirements including being able to always maintain physical, psychological and handgun standards while on duty.
• Must provide 20-hour firearms training certificate (in lieu of law enforcement or military experience).
• CPR/AED/FIRST AID certification from a nationally recognized source required
• Corporate security experience preferred
• Strong computer skills, (Windows 7, C-Cure, Outlook, multi-screen CCTV, iLobby)
• Prior knowledge of criminal investigations and evidence preservation
• Strong verbal and written communication skills (phones and computer-based programs are main source of communication)
• Ability to work flexible shifts and locations
• Self-motivated and ability to work with minimal supervision
• Prior Rapid Deployment training
• Experience assisting Human Resources with high-risk terminations/panic buttons
• On-going security and safety training and active assailant training

#LI-RM1

We want to hear from you!
When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets.

Equal Opportunity Employer
Ace Hardware Corporation and its subsidiaries are committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.

This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.

Are you interested in becoming Ace helpful?

Come work for the #7 Top Ranked Company in Chicagoland!

Ace has been named a Top Workplace in Chicago and we’re looking for the best people to help us fulfill our vision of being the best, most helpful hardware stores on the planet. We’re focused on the future, looking for new and better ways to compete in today’s marketplace. At Ace, we like to say that we have a soft heart, a steel spine — and we like to win. People are the foundation of what makes Ace great, and we’re always looking for ways to improve the employment experience for Ace team members. What we can promise you is that you will gain a sense of accountability and ownership by working hard to build Ace’s continued success, and your own. You’ll enjoy a competitive, fast-paced and friendly work environment. You’ll take pride in serving our Ace retail stores and their customers in neighborhoods across the country and around the world.

The Job

We are actively seeking analytical and customer service-oriented individuals to begin a challenging career as a Supply Chain Replenishment Planner at our corporate office in Oak Brook, IL. The main objective for the Replenishment Planner position is to attain service level and inventory turnover goals for a portfolio of vendors by ensuring that we have the right inventory, in the right place, at the right time to service our retailers.

What you’ll do

• End-to-end supply chain management for a portfolio of 80+ vendors and roughly $100M in annual sales volume

• Serve as a focal point within Ace’s supply chain and drive continuous improvement

• Develop and execute promotional and seasonal sales and inventory strategies for a variety of product categories

• Generate purchases and manage the flow of shipments from vendor to Ace’s network of 15 US distribution centers

• Support the success of 5,000+ Ace retail stores by maintaining supply levels across all distribution centers

• Perform order process analysis to optimize purchase order cycles and operating costs

• Maintain relationships with suppliers and drive supply chain compliance

• Exemplify “Ace Helpful” by providing amazing customer service to our retailers, field staff & cross functional departments

• Identify and address potential fill rate issues and impacts by performing root cause analysis and taking corrective action

• Participate in negotiations to relieve overstocks and coordinate merchandise returns

What you need to succeed

• Bachelor’s degree in Supply Chain, Operations Management, Business, Analytics, Mathematics, Industrial Engineering, Economics, or an equivalent functional area

• Strong analytical, organizational, customer service, and critical thinking are required

• Ability to multi-task and make data-driven decisions under pressure

• Excellent verbal and written communication

• Self-motivated and able to work independently or in a group

• Advanced skills in Excel with competence in pivots and lookups – Access and query languages (such as SQL, VBA) is a plus

• Experience in SAP, JDA Demand, JDA Fulfillment, E3/Advanced Warehouse Replenishment are also a plus

What’s in it for you?

At Ace we are looking for the best people to help us fulfill our vision of being the best, most helpful hardware stores on the planet. People are the foundation of what makes Ace great and we believe getting the support you need to shape your life today, while planning for tomorrow, is important to bringing your best self to work. We offer highly competitive benefits that address life’s necessities, many of which have been expanded and improved in 2017. Some of these include comprehensive health coverage & life benefits, 401(k) retirement savings plan with multiple company contributions, generous vacation allocation immediately upon start, and more.

In Office/Remote Opportunity:

We are located in Oak Brook, IL, however our work arrangement will be 2 days in the office, 3 days remote for the foreseeable future.

#LI-AC1

$64000 per year

Additional Compensation:

We offer an incentive opportunity based on company performance – that opportunity is up to 10% of your annual salary. In addition we're offering a $3000 sign-on bonus which you will receive on your 1st paycheck!

We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand.

In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:

• Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 126% of your target opportunity!)
• Generous 401(k) retirement savings plan with company contributions, averaging 9.6% per year of eligible earnings over the past 5 years
• Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability ) & life insurance benefits for you and your dependents
• 21 days of vacation immediately available (prorated in the first year) and up to 6 paid holidays depending on the month of hire
• Company Car, phone and fuel card are provided for field-based positions
• Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities – and we support our employees in doing the same by offering an annual Ace Cares Week, 20 hours off work per year to volunteer at an organization of your choice, opportunities to help Children’s Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation
• Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review
• We know the work environment matters. That’s why Ace holds frequent campus events like Employee Appreciation Week, vendor demos, cookouts, and merchandise sales
• We bring them to you! Services such as mobile spas, auto maintenance, car wash and detailing, dry cleaning, dentists, eye doctors, flu shots, recycling and more!
• Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more
• Birth/Adoption bonding paid time off
• Adoption cost reimbursement
• Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
• Identity theft protection

* Benefits are provided in compliance with applicable policies.

We want to hear from you!
When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets.

Equal Opportunity Employer
Ace Hardware Corporation and its subsidiaries are committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.

The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires.

Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview.

This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity.